BROADWAY AND OFF-BROADWAY SHOWS SUSPENDED THROUGH SUNDAY, JANUARY 3, 2021. THE MUSIC MAN WILL START APRIL 7, 2021.
INFO ABOUT SUSPENDED PERFORMANCES
Telecharge has communicated with all ticket holders about tickets for affected performances. Depending on the show, Telecharge customers were either refunded automatically or given the option to exchange for another performance. There is no information about performances after January 3, 2021, though some shows have announced tentative return dates.
THE MUSIC MAN
The Music Man starring Hugh Jackman will now start on April 7, 2021. If you bought tickets from Telecharge, you should have received an email with your new performance date and time, along with an opportunity to exchange. If you purchased at the Winter Garden box office, you have been assigned a new performance date. Visit the Music Man Info Page on Telecharge to find out more about the show, view an updated performance schedule, and get help with your order.
BOX OFFICE CUSTOMERS
If you bought tickets for any affected performance at a box office with a credit card, your tickets have been refunded. This does not apply to The Music Man.
If you bought at a box office with cash, please visit the box office for a refund when it reopens. You may also mail in your tickets for a refund to Telecharge, P.O. Box 998, Times Square Station, New York, NY 10108-0998. Be sure to snap a photo of your tickets for your records before mailing them.
IF YOU DID NOT PURCHASE FROM TELECHARGE OR AT A BOX OFFICE
As always, if you did not purchase your tickets through Telecharge, please contact your original point of purchase for refund information.
The Telecharge Call Center is closed until further notice, by order of NY state. If you have questions about your tickets, email Telecharge Customer Service at firstname.lastname@example.org.
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Who's Afraid of Virginia Woolf?
Dear Evan Hansen (Philadelphia)
The Minutes (now starting in March 2021)
The Music Man (now starting April 7, 2021)
Come From Away
Dear Evan Hansen
Diana: A True Musical Story
Girl From The North Country
Jagged Little Pill
The Phantom of the Opera
To Kill a Mockingbird
West Side Story
The Gazillion Bubble Show
The Imbible: Day Drinking
The Play That Goes Wrong
Rock of Ages
Revised on 7/24/20